PLACING ORDERS:
Orders may easily be placed using our online inquiry forms, by phone, or email. If you have any questions, requests or would like assistance with an order, please contact us at the studio: [email protected] or 727.366.2023. We’re happy to help you get started!
PROOFING / PRODUCTION:
For designs in the letterpress collection and studio collection we offer unlimited proofs to ensure you love every bit of your suite. We will send pdf digital versions of your invitation suite by email for your review. We are happy to make any changes you send us, though it is always helpful if you are able to consolidate them into one email per proof.
For custom designs after our initial consultation, I will send you 2-4 different design concepts based on your needs and keeping design & materials within your budgetary constraints. We offer unlimited proofs to ensure you love every bit of your suite. We will send electronic versions of your invitations suite by email for your review.
Once we have a final approved proof we will process payment and begin printing. It is important to take care when approving a final version of your suite. Proofs are extremely important because an approved proof is sent directly to our digital press. For letterpress, the proof is used directly to generate the printing plates from which we letterpress print your invitations and stationery. These plates cannot be altered once they have been cast. By approving a final proof you agree that all text and design will appear exactly as shown with no further changes necessary.
PLEASE PROOFREAD SLOWLY AND VERY CAREFULLY: WE PRINT DIRECTLY FROM THE FINAL, APPROVED PROOFS. ONCE YOU APPROVE THE PROOFS, THERE WILL BE NO FURTHER REVIEW OF YOUR ORDER FOR SPELLING, PUNCTUATION OR CONTENT.
Production time varies based on quantity of order and various assembly needed for your suite.
Once approved, I will provide an accurate time frame. Typically,
Printing for stationery items takes 5-7 business days. Printing for letterpress wedding suites takes 15 business days. Printing for digitally printed wedding suites takes 8 – 10 business days. All estimates depend on the complexity of assembly.
PAYMENT
For our design bar, we require a $100 deposit on the design you would like. We offer numerous revisions to ensure the invitation mock-up is perfect for you. Once we have received final approval and sign-off on the design, we will send you a revised invoice based on the quantity and coordinating paper goods. The $100 deposit will be applied to the total amount due. We accept credit card or check. If you prefer to pay electronically using a card or check, we will send over a detailed paypal invoice to your email address along with the link to purchase. If you prefer to mail a check, we will provide the mailing address. Please make all checks payable to A&P Designs. There is a $50 fee for returned checks. Once we receive payment, we will begin production on your invitation suite.
CUSTOM DESIGN PAYMENT:
Because no two projects alike, the pricing is different for each event. Pricing is based on the intricacy of each design, as well as the printing process, materials, and intensity of labor involved. Pricing is also affected by the timeline in which the design is produced.
SALES TAX
We are required to collect sales tax on all orders shipped within the state of Florida.
CHANGES AND CANCELLATION
Changes to your order can be made any time before final proof approval. Orders that have been finally proofed and approved with payment cannot be canceled for any reason. Orders may be canceled at any time prior to completing payment and final proof approval. However, the $100 deposit for your invitations suite is non-refundable once your proofs have been designed. You can still cancel your order at any point after that, but the $100 deposit will not be refunded.
INK COLORS
Because computer monitors and web browsers vary, the ink colors used in the digital proofs of your invitations may appear differently in person, once they have been letterpress printed. To get a better idea of how a color will look once it has been printed; we encourage you to purchase a sample or meet up with us so that we can show you some of our work. Seeing our work in person is the best way to ensure the color you see on our website is the color you would like to use for your suite.
For letterpress, please note that colors can vary slightly between different press runs (within the same print method), we recommend ordering all of your customized pieces together (invitations, menu, thank you, etc.) whenever possible. Colors will also look different letterpress printed than when printed digitally.
If you would like to print half of your order in letterpress and the other digital print, please note there might be a slight variation in ink color because of the two print methods. We will try to match your letterpress ink as closely as we can to the digital print.
If you would like a color that is not on our color chart there is a $20 fee for custom color formulation.
DELIVERY / SHIPPING
{Shipping Samples}
Samples will ship within 3 business days of ordering. Samples are shipped via first class mail and will arrive within 4-5 days in the US, and within 5-30 days internationally.
{Domestic Shipping within the US }
All invitations & stationery is ship USPS Priority Mail, which takes 2-3 business days. Tracking and Saturday delivery included.
{International Shipping outside of the US }
We ship via USPS Priority Mail International, which has an estimated transit of 6-10 business days, not including customs. We are not responsible for delays in customs, which in some cases can be several weeks or more, so please plan accordingly. Taxes and fees, if charged upon arrival, are your responsibility. As the buyer, you are responsible for all taxes, duties and other charges your home country may make. Please look into the policies of your home country before placing your order
All shipped orders will have a tracking number. The tracking number will be provided to you once your order has shipped so that you may monitor the progress of the package.
Rush orders are available – please contact us for details and production
RETURNS
We create the highest quality invitations and stationery custom-printed for you and to your specifications. Because each piece is unique and approved by you before going to press, we cannot accept general returns for any reason.
In the event of an A&P Designs error, rest assured that we will do everything possible to remedy the problem, up to and inclusive of reprinting with the quickest shipping possible. Refunds are not available on design services and customized invitations for any reason.
Please note that we cannot accept returns due to customer input errors (e.g. typos), and that in approving your final proof you accept responsibility for any errors. If errors are discovered after proof approval, we are required to charge in full for a reprint.
As a reminder, letterpress printing is an artisanal craft and slight variations and irregularities are to be expected. We also use the finest hand-mixed inks that may vary slightly from batch to batch.
PRIVACY
Any personal information you provide to us is kept confidential and is used only to communicate with you, to fulfill your order and to support your experience with the A&P Designs. This information is not shared with or sold to any other outside party.
COPYRIGHT
The contents of this site, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of the site. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, the site, or any related software.
All designs and art created for your invitations by A&P Designs are the sole and exclusive property of A&P Designs and may not be used or reproduced in any capacity without express permission by A&P Designs.
